Refund Policy
Effective Date: 01/01/2025
At BlinkNow.in, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand your rights and the procedures for returns and refunds.
1. Eligibility for Refunds
1.1. Products must be returned in their original condition, unused, and in their original packaging.
1.2. Refund requests must be made within 3 days of receiving the product.
1.3. Certain items, such as perishable goods, customized products, or items marked as non-returnable, are not eligible for refunds.
2. Refund Process
2.1. Initiating a Refund:
To request a refund, contact us at support@blinknow.in with the following details:
- Order number.
- Reason for return/refund.
- Photographic evidence (if applicable).
2.2. Return Shipping:
- Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.
- Use a trackable shipping method to ensure your return reaches us.
2.3. Inspection and Approval:
Once your return is received, we will inspect the product and notify you about the approval or rejection of your refund.
3. Refund Methods
- Refunds will be processed to the original payment method within 3 business days after approval.
- In the case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.
4. Non-Refundable Situations
4.1. Products that are damaged due to misuse or negligence.
4.2. Items not returned in their original condition, with missing parts or packaging.
4.3. Requests made beyond the stipulated return period.
5. Exchange Policy
If you prefer an exchange instead of a refund, contact us with your order details. Exchanges are subject to product availability.
6. Late or Missing Refunds
If you haven’t received a refund within the stated time frame:
- Check with your bank or payment provider.
- Contact us at support@blinknow.in, and we’ll assist you further.
7. Contact Us
If you have questions about our Refund Policy, please reach out to us:
- Email: support@blinknow.in
- Phone: 7488013526
- Mailing Address: 44 B Rajiv Nagar 06, Patna, 800024
Thank you for shopping with BlinkNow.in. We value your trust and strive to ensure a smooth and hassle-free experience.